Intake & call handling
24/7 live human intake
Trained intake specialists, 60-second answer target, custom script per firm. Qualification + warm handoff. Nora backs them up when they are mid-call. Based in the US.
$1,495
/month
+ $2/qualified call over 100/mo
What's included
Everything in the package.
- 24/7/365 live human answering
- Custom qualifying script written to your firm
- Jurisdiction, case type, and conflict screening
- Warm transfer or scheduled callback
- CRM entry with full call notes within 5 minutes
- Nora picks up when the human is on another call
When a firm needs this
Three signals it is time.
If paid-media conversion is below target
Live-human intake typically triples the sign rate on paid-traffic calls vs. after-hours callback.
If the firm is scaling and hiring is slow
Outsourcing intake buys 3-6 months before the hire has to happen.
If weekend/night calls are routinely lost
About 40% of PI calls land outside business hours. Live human intake captures all of them.
In the tiers
Bundled into these subscription tiers.
À la carte at the price above, or included at these subscription tiers. Bundled rates always come out ahead of à la carte if you want more than one service.
Elite
Enterprise
Add-on at Pro
Pairs with
Services most firms buy alongside this one.
Start it
Pick this up à la carte or bundle it.
À la carte starts the first of next month. Bundled into a subscription tier, it starts the day the tier does.