The estimate decides what happens to the vehicle.
Repair is where the aftermath turns into numbers. The estimate decides whether the vehicle is worth fixing, the shop decides how the claim experience goes, and in most states the choice of shop is yours, not the insurer's.
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You usually choose the shop
Insurers maintain preferred networks, and in most states the final choice of repair facility still belongs to you. A facility that documents damage thoroughly protects the claim as well as the vehicle.
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Estimate first, decisions after
The estimate against the vehicle's value determines repair or total loss. If the number comes back high, the conversation changes to valuation and replacement, and it helps to have asked for everything in one place.
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Glass rides in this lane
Windshield and glass damage routes with repair, not as its own request. One thing worth knowing: a modern windshield often carries cameras and sensors, and recalibration after replacement is part of doing the job right.
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What we do
We route your request to participating collision repair facilities that serve your area and work with insurance claims. They contact you with next steps. We do not rank or recommend; participating facilities meet published eligibility requirements.
A good shop fixes the car. A thorough one protects the claim while doing it.
A provider in this category? Pricing and tiers · Eligibility
Get the vehicle looked at properly.
Five short steps, about a minute. No cost, no obligation, and the categories you pick are the only ones that hear from anyone.